Privacy policy.

Sigma Tax Pro, LLC and their affiliates and subsidiaries (hereinafter collectively referred to as “Sigma Tax,” “us,” “we,” “our,” or “Company”) has created this Privacy Policy to apply to all users of this website, www.sigmataxpro.com, and all digital assets contained or offered therein (collectively, our “Services”). This Privacy Policy describes, among other things, the types of information we collect from users when you use our Services, how we use it, and how you can access your information.

This Privacy Policy is integrated into our Terms & Conditions of Use (“Terms & Conditions”). By using the Services and providing us with your personal Information (defined below), you agree to the practices described in this Privacy Policy and Terms & Conditions and to the updates to these policies posted here from time to time.

I. Information we collect about you

We may collect the following types of information about you: (A) information you provide to us, (B) information we may automatically collect, and (C) information we may receive from third parties (collectively, “Information”).

A. Information you provide to us

• Individual identifiers such as name, and contact information such as mailing address, phone number, and email address;
• Payment and transactional information such as products purchased. Note that we use third-party payment processors to facilitate your payments and do not store your payment information;
• Communications with us, preferences, and other Information you provide to us, such as messages (including via online forms), opinions and feedback, your user preferences, and other Information you share when you contact us directly; and
• Additional Information as otherwise described to you at the point of collection or pursuant to your consent.

B. Information we may automatically collect about you

Our Services may automatically collect usage and technical Information, used for the operation and quality of the Services and general statistics, including:

• IP address;
• Date and time of your visit or use of our Services;
• Domain server from which you are using our Services;
• Type of computer, web browser, search engine, operating system, or platform you use;
• Data identifying the web pages you visited prior to and after visiting our website;
• Your movement and activity within the website, aggregated with other information; and
• Mobile device information, including device type, operating system version, and device identifier (“UDID”).

C. Cookies & technologies used to collect information

We and/or certain service providers operating on our behalf may collect information about your activity over time using technologies such as cookies, web beacons, embedded scripts, pixels, software developer kits, third-party libraries, and similar technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons.

• Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse browser cookies through your browser settings, but you may then be unable to access certain parts of our Services.
• Web beacons. Pages may contain small electronic files (clear gifs, pixel tags, single-pixel gifs) that permit us to count users and gather related statistics. Our Services use retargeting pixels from Google, Facebook, and other ad networks, and we use web beacons in HTML emails to measure opens and clicks.
• Analytics.We may use tools such as Google Analytics. You can view Google's privacy practices at policies.google.com/privacy.
• Mobile application technologies. If you access our Services through a mobile device, we may automatically collect Information about your device, your phone number, and your physical location.

D. Information we may receive from third parties

We may collect additional Information about you from third-party websites, social media platforms, and/or sources providing publicly available information to help us provide services to you, help prevent fraud, and for marketing and advertising purposes.

II. How we use your information

A. Use and purpose of processing

• To provide you with the Services and information you request;
• To respond to your inquiries and provide customer service;
• For general or targeted marketing and advertising purposes, provided you have not opted out;
• To fulfill contracts we have with you;
• To manage relationships with third-party service providers and business partners;
• To maintain, improve, customize, or administer the Services, perform business analyses, resolve technical problems, or improve security;
• To comply with our Terms & Conditions;
• Analytics for business purposes and business intelligence;
• To comply with applicable laws and respond to lawful requests; and/or
• For any other purposes disclosed at the time of collection and/or pursuant to your consent.

We may also use Information that has been de-identified and/or aggregated for purposes not otherwise listed above.

B. Sharing your information

• Third-party service providers that perform functions on our behalf (hosting, databases, analyses, payments, customer service, communications), authorized to use your Information only as necessary to provide these services;
• Disclosure for legal and administrative reasons, including when required by law, court order, subpoena, or other legal process; to cooperate with investigations or audits; to comply with governmental requirements; to protect rights, property, or safety; to enforce our Terms & Conditions; and to verify identity;
• Business transfers, where we merge, are acquired, sell assets, are adjudicated bankrupt, or reorganize;
• De-identified or aggregated data, shared for any purpose where your personal Information is not identifiable; and
• With your consent.

III. Links to other websites

Our Services may contain links to websites or services not owned or controlled by us, including social media platforms such as Facebook, Instagram, Twitter, LinkedIn, or YouTube. This Privacy Policy only applies to Information collected by our Services. We are not responsible for the privacy and security practices of other websites or platforms. Links do not constitute or imply an endorsement.

IV. Information security

We use commercially reasonable and appropriate administrative, physical, and technical security measures to provide our Services and safeguard your information. However, no data transmitted over the Internet or stored by us or our third-party service providers can be 100% secure, and we do not promise or guarantee that your Information or private communications will always remain private or secure. If you believe your Information has been accessed or acquired by an unauthorized person, please contact us promptly.

V. Data retention

We will retain your Information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. We are under no obligation to store such Information indefinitely.

VI. Your choices

• Marketing communications.Click the “unsubscribe” link in any marketing email to opt out, or contact us.
• Opting out of direct marketing by third parties. You may download the App Choices app at aboutads.info/appchoices, use the NAI opt-out tool at optout.networkadvertising.org, visit optout.aboutads.info, or install the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.

VII. Geographic location of data storage and processing

Our Services are targeted to individuals located in the United States, and Information is processed and stored in databases located in the United States. If you visit from outside the United States, you consent to the transfer of personally identifiable Information to the United States.

VIII. Accessing, correcting, or deleting your information

To the extent certain state laws provide users with data subject rights — such as the right to opt out, access, or delete their personal Information — those rights may be honored by the Company following proper authentication and verification. See How to Contact Us below.

IX. Children's information

The Services are intended only for users over the age of sixteen (16). If we become aware that a user under sixteen has provided Information, we will take steps to remove it as required by law. Contact us if you believe we have mistakenly collected Information from a child under sixteen.

X. Difficulty accessing our privacy policy

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us to inquire how to obtain a copy in another, more easily readable format.

“Do Not Track” signals

We do not support “Do Not Track,” a preference you can set in your web browser. Do Not Track is different from Global Privacy Controls (“GPC”), which may notify websites of consumers' privacy preferences regarding the sale or sharing of personal Information.

XII. Changes to this privacy policy

We reserve the right to change, modify, or amend this Privacy Policy at any time. If we modify our Privacy Policy, we will update the “Effective Date” and changes will be effective upon posting. It is your obligation to check our current Privacy Policy for changes.

XIII. SMS privacy policy

• SMS consent communication. Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
• Types of SMS communications. If you have consented, you may receive conversational messages such as appointment reminders. Reply STOP to opt out at any time.
• Message frequency. Frequency may vary; for example, up to 2 SMS messages per week regarding your appointments or account status.
• Potential fees.Standard message and data rates may apply, depending on your carrier's pricing plan.
• Opt-in method. You may opt in verbally, during a conversation.
• Opt-out method.Reply “STOP” to any SMS message, or contact us directly to request removal.
• Help. Reply with the keyword HELP, or get help directly from us at support.sigmataxpro.com. If you do not wish to receive SMS messages, do not check the SMS consent box on our forms.
• Standard messaging disclosures.Message and data rates may apply; you can opt out at any time by texting “STOP”; for assistance text “HELP”; message frequency may vary.

XIV. How to contact us

If you have any questions about this Privacy Policy or the Information we have collected about you, please contact us:

• Email: support@sigmataxpro.com
• Call: (866) 386-4769
• Write: 955 NW 17th Avenue #E, Delray Beach, FL 33445