Real stories from tax professionals who chose Sigma Tax Pro

This is my first tax season with Sigma Tax Pro, and I’ve received a lot of feedback and reviews from my clients about the mobile app making the process so much faster and easier. Also, I’ve waited on hold for hours and had calls dropped after waiting, with other software companies in the past. I called Sigma’s support multiple times (including on Tax Day) with questions and I’ve NEVER had to hold waiting for them to answer. I’ve been put on hold while resolving my issue, but never to reach someone. I just signed up for my second season and will continue to use this software! Highly recommend.

I had 3 tax returns that the IRS set eyes on! I was very stressed during this busy tax season. Many returns needed to be completed by April 15th, and these 3 returns gave me a headache. I was so glad during today’s support session, my tech support rep paid much attention to the letter the IRS sent to my customers and provided me specific steps to take, special forms to fill, to respond to the IRS. He spent 1.5 hours with me to solve the issue.

This is my first year with you guys and the experts in tech support have made this a super awesome experience.

Sigma Tax Pro got me prepared and ready to go for the tax season!!! The Software was not as costly, I saved $500 by purchasing 1040-DR from Sigma Tax Pro. My account manager is helpful and professional; he did not waste any time making sure I will save money and make money.

Was just set up with the SIGMA 1040-SR software. These folks are the real deal. Was able to go from inquiring to installing in just a few short days. The sales team was great and customer support was very professional. I look forward to working with this company for years to come.

We truly appreciate the Sigma Tax Pro team, from software to tech support. Our account manager is absolutely amazing, from our first call to every time we need tech support. Changing software is a big scary deal but she kept us calm and informed and still helped us after we took the plunge. So far so good and we are grateful to have the chance to experience Sigma Tax Pro because of her and our favorite tech support reps and the rest of the team.

My account manager, and the bank product manager, have been the best in helping me figure out where my Santa Barbara TPG prep fees are. I had an issue with what I thought was not receiving my correct direct deposit but after he gave a thorough demonstration of reports and deposit details, I was able to see that prep fees were actually collected and direct deposited into my account. The extra time taken to go through this with me was greatly appreciated. And I also appreciate their patience.

Sigma Tax pro is more than just a software solution. It is a team of multi faceted professionals that are always available and willing to go the extra mile to ensure that your business is successful. I cannot elaborate on how many times they have come through for my business. For real, they are the best in the business. I would recommend them to any tax preparation business in the market for a tax software bureau that is all inclusive from the software to customer support coupled with affordable banking solutions. This is your go to solution.